Account Messages

Invalid verification code

The verification code you entered is not valid.

Message · Account Messages

Meaning

The system could not validate the MFA code.

Causes

  • Code expired or already used
  • Time on device out of sync
  • Entered the wrong code

Fixes

  • Enter a new code from your authenticator
  • Sync device time and try again
  • Use backup codes if available

Example

That verification code is invalid.

FAQ

  • Can time drift cause this?
    Yes, especially for TOTP-based codes.
  • Should I request a new code?
    Yes, use the latest code.

Contact

Contact support if codes keep failing.