Meaning
The service requires a phone number for verification or recovery.
Causes
- Account requires SMS or phone verification
- Policy requires a recovery number
- New device or high-risk login
Fixes
- Add a valid phone number
- Complete SMS verification
- Use an alternate verification method if offered
Example
Please add a phone number to continue.
FAQ
- Can I skip this step?
Often no. It is required for security. - Will VOIP numbers work?
Some services do not accept VOIP numbers.
Contact
Contact support if you cannot add a phone number.