Payment Messages

Authorization hold

A temporary authorization was placed on your card.

Message · Payment Messages

Meaning

A pre-authorization was created to verify funds.

Causes

  • Merchant verification
  • Pending capture
  • Temporary hold by issuer

Fixes

  • Wait for the hold to clear
  • Contact your bank for timing

Example

An authorization hold was placed on your card.

FAQ

  • What does it mean?
    A pre-authorization was created to verify funds.
  • How can I fix it?
    Wait for the hold to clear; Contact your bank for timing

Contact

Contact support if the hold is unexpected.