Payment Messages

Billing ZIP mismatch

Your billing ZIP code did not match the card issuer records.

Message · Payment Messages

Meaning

The billing address verification failed.

Causes

  • Incorrect ZIP entered
  • Billing address on file is outdated

Fixes

  • Check the ZIP code and address
  • Update billing info and retry

Example

Billing ZIP does not match issuer records.

FAQ

  • What does it mean?
    The billing address verification failed.
  • How can I fix it?
    Check the ZIP code and address; Update billing info and retry

Contact

Contact support if you are unsure which ZIP is on file.