Security Messages

Two-factor authentication failed

Your 2FA verification could not be completed.

Message · Security Messages

Meaning

The second-factor check did not verify the code or challenge response.

Causes

  • Incorrect or expired code
  • Time sync mismatch
  • Authenticator app issues

Fixes

  • Request a new code
  • Check device time settings
  • Use a backup method

Example

Your verification code did not match.

FAQ

  • What does it mean?
    The second-factor check did not verify the code or challenge response.
  • How can I fix it?
    Request a new code; Check device time settings

Contact

Contact support if you cannot complete 2FA.