Shipping Status

Customs clearance in progress

Your shipment is being reviewed by customs.

Message · Shipping Status

Meaning

The package is undergoing customs checks before release.

Causes

  • International shipment
  • Documentation review
  • Duty assessment

Fixes

  • Wait for customs to clear the shipment
  • Provide requested documents if asked

Example

Your shipment is in customs clearance.

FAQ

  • What does it mean?
    The package is undergoing customs checks before release.
  • How can I fix it?
    Wait for customs to clear the shipment; Provide requested documents if asked

Contact

Contact the carrier if customs clearance is stuck.