Payment Messages

Card Declined

The card was declined so the payment did not complete.

Message · Payment Messages

Meaning

The issuer did not approve the transaction.

Causes

  • Insufficient funds/limit
  • Fraud prevention block
  • Incorrect card details

Fixes

  • Re-check card details
  • Try another card
  • Contact issuer to approve

Example

Your card was declined.

FAQ

  • Can I retry immediately?
    If blocked by the issuer, retries may fail.
  • What info is useful?
    Have the decline code and time of transaction.

Contact

Contact your card issuer if it keeps happening.